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Press Room

See how the world views PayU.

Our Press Room will keep you up-to-date on all the great things happening with us.

Posted on 16 August 2017

Naspers-owned PayU sees growth in South Africa.

Payment services provider PayU SA has experienced robust growth over the past 12 months. Since June last year, the company has quadrupled the number of transactions processed and has seen a 26% increase in total transaction volumes across its merchants.


Posted on 3 May 2017

Finance boost for SA eCommerce.

SA's largest online payment gateway, PayU, has entered into two collaborations with the aim of allowing South African eCommerce merchants to finance their business and will also allow shoppers to purchase on credit. 


Posted on 16 March 2017

What Will it Take to Transition SA eCommerce from 1% of Total Retail to 5%?

We are seeing a consolidation of offerings and partnerships of online and offline merchants”, says Karen Nadasen, CEO of online payment gateway, PayU.


Posted on 20 December 2016

Online Shopper: The Lessons of 2016

Karen Nadasen, PayU SA CEO, says “eCommerce growth is being driven by an increasingly sophisticated consumer market which values the convenience of online shopping and recognises the layers of security that surround online payment solutions. 


Posted on 25 November 2016

Digital Exclusion May Lead to Wider Inequality in SA

PayU SA CEO says  "Real grassroots upliftment can occur once people are able to transact easily and securely."


Posted on 26 August 2016

PayU Launches Recurring Payment Solution Targeting Increased Conversions

PayU has launched a real time recurring (RTR) offering, called PayU Xpress, that is set to boost security and convenience for both retailers and consumers.

Posted on 26 July 2016

SA Reserve Bank to focus on payment innovation

Payments provider PayU hailed the announcement, saying the industry in SA is laden with exciting talent pushing for opportunities. Johan Dekker, head of payments in Africa at PayU EMEA, said, this is good news for the industry.

Posted on 20 July 2016

Mobile customers demand convenience when browsing, paying

Cape Town - Research, undertaken by PayU, an online eCommerce payment gateway in South Africa, has shown there are higher conversion rates at checkout.

Posted on 2 November 2015

Making air travel payments safer

Cape Town - Air travel may be statistically safer than other forms, but what about the transactions that surround it? According to Airports Company South Africa (ACSA) figures, more than 9,5-million passengers bought tickets for domestic flights in 2014.

Posted on 23 October 2015

Credit card fraud statistics for SA remain a concern

Cape Town - Card fraud statistics show a significant reduction in fraud likely due to the introduction of richer technology and payment solutions.Credit card fraud statistics for South Africa in the banking sector remain a cause for concern according to figures released by the South African Banking Risk Information Centre (SABRIC).

Posted on 9 September 2015

PayU and i-Pay join forces to expand access to e-commerce for South Africans

Cape Town - PayU, South Africa’s leading online payments service provider, and iPay, a startup in the e-commerce payments space, have collaborated on an automated Electronic Fund Transfer (EFT) solution that will enable South Africans to make instant, secure, and effortless EFT payments when shopping online.

Posted on 1 September 2015

Is biometrics the answer to secure and easy online payment?

Cape Town - Growing cyber risk has ushered in the need for watertight methods of protecting personal data. According to the South African Fraud Prevention Service, identity theft is costing the country at least R1bn per year and has increased by more than 200% in the last six years.

Posted on 17 August 2015

PayU and Callpay signs private label agreement

Cape Town, South-Africa – Leading electronic payment solution provider in South Africa, PayU, is pleased to announce the signing of a two way partnership with Callpay, the provider of secure payment technology for call centres.

Posted on 8 June 2015

Mobile and loyalty unlocks SA consumer spend

Loyalty payments are holding a steady ground when it comes to chosen methods of purchasing items over the internet. This is according to a research study by payment provider, PayU. The study reveals that South African consumers have put loyalty payments in the top three methods of payment used online at an impressive 5% of all transactions.

Posted on 8 June 2015

Digital forensics & the hacker: Redefining the fraud frontier

Cybercrime. The weight of this word grows ever heavier, especially for the South African business and consumer. According to the PriceWaterhouseCooper 2014 Global Economic Crime Survey, a staggering 69% of the South African respondents stated that they had been a victim over the past 24 months.

Posted on 8 June 2015

Online companies still trying to understand the SA customer

Leading South African online experts have their sights set on the convergence of customer-centricity, agility and data. These concepts have been around for a long time, but today they are different.

Posted on 8 June 2015

3D Secure - will it work?

Card fraud has become as commonplace in South Africa as load shedding and, according to the SA Banking Risk Information Centre, losses due to fraud have increased by 23% to R453.9 million. To combat this, the Payments Association of South Africa (PASA) put in a February 28 2014 deadline for all merchants to implement 3D Secure.

Posted on 8 June 2015

How to make your ecommerce customers trust you more

In a time when malls are taking a pounding from criminals, loadshedding and tightened shopper budgets ecommerce is offered an opportunity to finally step up. Not so much to replace the brick and mortar retailer, but to enhance it.

Posted on 4 June 2015

SA companies under cyber-attack?

The speed of technological change is leaving gaping holes in highly sensitive company IT infrastructure. These vulnerabilities are being targeted by cybercriminals at an increasing rate as South Africa is starting to feel the heat from attackers across the globe.

Posted on 3 June 2015

Is 2015 the year for online shopping in South Africa?

Fresh e-commerce stats from Statista.com show that 40 percent of worldwide Internet users have bought products or goods online via desktop, mobile, tablet or other online devices. This amounts to more than 1 billion online buyers and is projected to grow steadily.

Posted on 11 May 2015

PayU announces a fresh new look

PayU has presence in 16 high growth markets in Asia, Central and Eastern Europe, Latin America, the Middle East and Africa. CEO of PayU MEA, Mustapha Zaouini, explains that the new bold brand identity reflects the company’s ambition to make greater impact and create a unified experience for customers and users in its various markets.

Posted on 05 May 2015

Foschini Group takes Totalsports and DueSouth online

The Foschini Group (TFG) has announced that three of its major national retailers, Sportscene, DueSouth and Totalsports will go online in July 2015, using PayU as their payment provider for transactions

Posted on 01 December 2014

Keep your Funds to Yourself this Festive Season

South Africa sits in third place as one of the leading cybercrime hotspots in the world according to the Norton Cybercrime Report 2013. Then a Columinate Survey that examined trends in online banking from 2012 to 2014 found that one in five online bankers have been a victim of fraud and that 62% have been targeted at some point over the past two years.

Posted on 3 March 2014

PayU appoints new CEO for Middle East and Africa

PayU, a global mobile and online payment service provider, announced the appointment of Mustapha Zaouini as CEO of PayU Middle East and Africa (MEA). Zaouini is a respected business technology entrepreneur and executive in the telecoms, system integration consultancies and mobile money industries.

Posted on 17 February 2014

3D Secure Implementation Deadline – Helpful Information for SA Online Stores

With online fraud being top of the agenda for the Payment Association of South Africa (PASA), the body has taken the decision to make it compulsory for all South African e-commerce merchants to be enrolled in the 3D Secure program by the 28th of February 2014.

Posted on 31 January 2014

PayU Doubles Merchants in 2013 – Success proves increase in consumers online shopping confidence

PayU, South Africa’s leading online payment solutions provider, doubled its merchant count during 2013. The significant increase is made up of merchants from various industries, with a notable increase in general retail.

Posted on 13 November 2013

Heritage Day Campaign: Support SA Online Shops

Upcoming public holidays in South Africa will be the turning point for local online retail, according to Mark Chirnside, CEO of PayU, SA’s largest online and mobile payment service provider.

Posted in November 2013

How to: take your (small) business online

The World Wide Web, together with other ICT enabling technologies, has made it increasingly easy for companies to conduct business online. However, the expansion of the online environment has also brought with it an additional development: the potential for any individual to have a commercial presence.

Posted in November 2013

Three design fundamentals of an e-commerce website

The rapid growth in internet users in South Africa is offering entrepreneurs a valuable opportunity to create their own successful e-commerce website. At present, internet penetration has grown from 15% of the population in 2008 to 34% this year, and according to the recent MasterCard online shopping survey, the revenue from online retail has grown from R2.6 billion in 2011 to R3.3 billion in 2012, and looks set to exceed R4.2 billion at the end of 2013.

Posted on 16 October 2013

PayU assists budding entrepreneurs to become their own boss this Bosses Day

“Entrepreneurship is a viable career choice for young South Africans” says PayU CEO, Mark Chirnside “It is with this in mind that PayU is encouraging potential entrepreneurs of all ages to pursue their start-up career paths, but more specifically to investigate their own online business.”

Posted in September 2013

PayU now enables customers to purchase airtime and electricity online

In their bid to making online payments in South Africa easier and more convenient, PayU, SA’s largest online and mobile service provider has just incorporated online airtime and electricity purchasing into their offering.

Posted in August 2013

How do I get online and start a successful e-commerce business?

A great place to start would be the free workshop which PayU and MWEB are co-hosting for the benefit of all local entrepreneurs who are looking to establish their own successful e-commerce business.

Posted on 12 June 2013

Payment gateway PayU celebrates results in latest MasterCard Online

PayU, the payment gateway which processes the online payments for SA’s favourite online shop – Kalahari.com – takes note of the fact that South Africans rate secure payment facilities as one of the most important considerations when shopping online.

Posted on 06 June 2013

Online shopping rapidly increasing in South Africa

Emerging markets research firm, Jana, has recently released insights on the e-commerce preferences of African consumers in Nigeria, Kenya & South Africa. Over 600 consumers were surveyed in each country, measuring the retail preferences of online shoppers.

Posted on 06 May 2013

No more tough choices: full-time mothers go online

According to recent research from Direct Line for Business (“DL4B”) in the UK, one in six Britons are operating as an ‘online business from home’ – making their own products to sell for profit, or purchasing goods to resell. DL4B has termed these companies ‘home webtailers’ – a development stay-at-home parents are finding especially beneficial.

Posted on 28 January 2013

PayU partners with Discovery to offer Discovery Miles as an online payment method

PayU, an online payment service provider that processes over 65% of the e-commerce transaction value in South Africa, today announced a partnership with Discovery that enables the company to offer Discovery Miles as a secure payment method to Discovery approved online stores. Discovery Miles is one of the most popular loyalty currency programs in South Africa.

Posted on 09 November 2012

PayU’s PCI Compliant status ensures ongoing security of customer cardholder data

The Payments Association of SA (Pasa) announced that private credit card and banking details have been leaked during a breach at a company which processes online transactions for a number of large online merchants. PayU, Naspers-owned mobile and online payment service provider has confirmed that they are not the online payment service provider in question as they are PCI DSS compliant offering the protection and security of their merchants and customers card data.

Posted on 22 October 2012

Online shopping highlights interesting social trends during peak periods

The Blue Bulls could be more popular than the Stormers, more South Africans would rather read Victor Matfields’ biography than Steve Jobs’ and Valentine’s Day does mark an increase in online sales, but not necessarily for Valentine’s Day related products. This is just to mention a few of the online buying trends released by PayU merchants Kalahari.com and Look & Listen.

The annual Kalahari.com mobile survey tracks spikes in seasonal shopping trends while observations by Look & Listen provide insight into the decision-making processes which inform online shopping. As its transactional gateway, payment solutions company PayU ensures that online buying power during peak events and seasons is not undermined by security issues.

Posted on 16 October 2012

PayU South Africa appoints RED to help protect merchants against online fraud

ReD, a leading global provider of fraud prevention and payment services, has announced the launch of its ReD Shield® online fraud prevention service for PayU South Africa, a prominent online and mobile payments provider in the region.

Headquartered in Cape Town, PayU processes approximately 65% of the e-commerce transaction value in South Africa. Under a three year deal, PayU will be rolling out ReD Shield® to help its e-commerce customers across South Africa in the battle against online fraud.

Posted on 01 October 2012

PCI Certification reinforces PayU’s status as one of the leading payment gateways in SA

PayU, a Naspers-owned mobile and online payment service provider, has been awarded PCI DSS Level 1 certification – demonstrating the company’s commitment to protecting the security of online shoppers’ card data.

The PCI DSS is a set of comprehensive safety requirements that payment gateways need to comply with to ensure that all cardholder data is always stored, processed and transmitted securely.

Posted on 04 September 2012

PayU launches EasyMerchant, the simplified solution to sell online

South Africa’s leading online and mobile payment service provider, PayU, is inviting small to medium size enterprises (SMEs) into the e-commerce fold.

This comes at the hand of the launch of an innovative product that enables SMEs to accept credit card payments by using PayU’s merchant account and processing network. This product, known as EasyMerchant, is specifically targeted at SMEs and aims to take the hassle out of the complexities businesses might associate with online payments.

Posted on 17 July 2012

PayU offers Pick n Pay online shoppers a faster way to pay

One of Africa’s largest and most successful retailers, Pick n Pay, has launched its new online store. The online store offers customers a chance to purchase groceries, fresh produce and selected general merchandise from the comfort of their home. Enhancing the convenience for Pick n Pay’s online shoppers is the country’s leading online payment service provider, PayU.

Posted on 4 July 2012

Important tips for secure shopping online

According to a recent security company online activity report, hackers have targeted South Africans with around three million attacks in the first three months of 2012.

How often have you ordered and paid for music, books or a pair of shoes online? And was the euphoria of finding exactly what you were looking for online marred by the slight worry that you might have opened yourself to internet fraud?

Posted on 04 June 2012

Credit no longer needed to shop online

Consumers no longer need a credit card in order to buy online. Major retail sites are increasingly making it easier for consumers to conduct shopping in a digital environment – but it has been a luxury not available to those who only have access to payment by debit card, which has traditionally not been accepted in most e-commerce environments.

Striving for convenience for consumers and merchants alike, payment solutions company PayU has recently joined forces with Oltio, a joint venture company between Standard Bank and MTN – a move which now enables consumers to make debit card payments through the mobile payment solution, payD.

Posted on 30 April 2012

PayU gets serious about online

Online payment solutions company PayU heralds a new era with a revamped logo. The new visualisation now contains a simplified company name without any additional graphical elements.

The major change to the logo entails the removal of the ‘click arrow’ which was an integral part of the sign, making for a cleaner, distinct logo.

Cutting the superfluities, the new look aims to mirror PayU’s focused approach in broadening their segment in the e-commerce environment. For the redesign PayU relied on research which showed a clear correlation between clear, stand-alone logo formats and memory bank impact. This research further found that people are prone to connect with ‘simple’ logos: if deciphering takes more than 5 seconds chances are you have lost a potential client.

Posted on 18 April 2012

Trust is the abstract imperative in online shopping, says CEO

The phrase has become terribly passé, but the online environment, and how we conduct ourselves in it, is changing. Consumers are steadily becoming savvy, globally focussed and knowledgeable. The online renaissance is happening now – not somewhere in the future anymore. This is according to Mark Chirnside, CEO of online and mobile payment service provider PayU.

His statement comes on the back of the latest annual MasterCard Online Shopping Survey released by this banking powerhouse on Wednesday. According to Chirnside, emerging markets have graduated from the fringes of the online environment to the centre.

Posted on 01 March 2012

Demystifying E-commerce

E-commerce or electronic commerce, is used to describe business conducted over the Internet. South African business owners need to get to grips with the future of business in a digital age or risk missing the great opportunities that the e-commerce industry has to offer.

Mark Chirnside, CEO of PayU MEA, an online and mobile payment service provider says, “Online retail has seen tremendous growth over the last few years. In a recent PayU survey, a number of South Africans said that they felt that more education around e-commerce would lead to an increase in online activity, so we can expect this growth to continue.”

Posted on 30 January 2012

PayU opens up new markets for South African online businesses

PayU payment gateway now accepts cash-based online payment method, Ukash.

Cape Town, January 2012: PayU Payment Solutions (Pty) Ltd., the leading South African online payment service provider, today announced a partnership that enables online businesses to accept Ukash as an additional online payment method.

“Customers who do not have credit cards want to enjoy the cost saving and convenience of shopping online. Our partnership with Ukash enables online businesses to service cash customers who previously could not be reached, as well as open up a whole new market for these businesses”, says Mark Chirnside, CEO PayU MEA.

Posted on 24 January 2012

South Africans mean business with e-commerce

PayU survey reveals that 75% of respondents believe online shopping is the way of the future

There is no doubt that online shopping is booming in South Africa. Results of a recent News24 online survey conducted by PayU, a South African online and mobile payment service provider, support findings from a World Wide Worx research report claiming a 30% increase in online spending in 2010* relative to the previous year.

The survey, conducted in November 2011, revealed that 75% of the respondents actively participate in and recognise the important role that e-commerce will play in shaping South Africa’s future economy. In the three months leading up to the festive season, 85% of the respondents also claimed to have shopped online.